Refund Policy
Last updated: 3 June 2026
30-day money-back guarantee
We want you to be happy with BrightOwl. If you are not satisfied with your purchase, you may request a full refund within 30 days of the order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider, Paddle, the Merchant of Record for all our orders.
- Visit paddle.net and look up your order using the email address you used at checkout, or
- Email us at malki.smarttech@gmail.com with your order ID and we will help you arrange the refund.
Subscription cancellations
You can cancel a recurring subscription at any time via paddle.net or by contacting us. Cancellation stops future renewals; access continues until the end of the paid period.
Contact
Smart-Technology (Malki Pessach), Israel — malki.smarttech@gmail.com